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CAP.CAP is
simple, fast, reliable, secure
web application

CAP.CAP is
simple
web application

What is CAP.CAP?

CAP.CAP is complete IT solution for simple, fast and secure dispatching of mass alerts and notifications in emergency situations.

It enables creation of unique message, which is disseminated through multiple communication channels to unlimited number of recipients.

This alerting and messaging system provides efficient communication during emergency and crisis situations, when information needs to reach key recipients reliably and quickly in order to create fast reaction.

Briefly about CAP.CAP

Single interface.

Authentic message is created.

One click disseminates message through multiple communication channels.

Message delivery in few seconds.

Reaches large number of recipients who can react immediately.

Bypasses voice communication.

Main System Features

Simple

  • Intuitive user interface
  • Create message in few steps
  • Easy to integrate

Fast

  • Quick message creation
  • Immediate message dispatch through multiple channels in parallel
  • Information delivery in seconds
  • Enables rapid reaction in emergency situation

Reliable

  • Access restricted to authorized personnel
  • Compatible with CAP protocol
  • Disseminated alerts contain complete information

Secure

  • Secure message delivery from authorized system or personnel
  • CAP.CAP can be simply and securely integrated with existing systems
  • The message is immutable
  • Verifiable authenticity and integrity of information

Benefits

Efficient and faster than traditional methods of alerting.

Simple and easy to create an alert message.

Quick and securely message delivery.

Message can be sent to unlimited number of recipients.

True and complete information.

Multimedia attachments allow faster information transfer.

Enables recipients to respond on alert message.

Effective in emergency situations.

Easy to deploy and integrate with other systems.

Web based interface requires no client specific installation.

The SMS interface enables two-way communication without special education.

Dispatches messages through internet, intranet and mobile network.

Who can use this system?

CAP.CAP system is useful in local society, for institution in public and private sector and as an information service for public events.

  • State-wide warning system
  • Regional integrated warning services
  • County warning system
  • City-wide community warning system
  • Staff Call-out system
  • In-Campus alert and notification system
  • Neighborhood notification system
  • Notification system in educational and health institutions
  • Monitoring and incident reporting system
  • Staff notification and communication
  • Reporting and incident notification system
  • Public events and entertainment

Three simple steps in creating a message

Case Studies

Internal staff communication in shopping center

There is huge fluctuation of customers and goods in shopping centers and big supermarket stores which deman...

There is huge fluctuation of customers and goods in shopping centers and big supermarket stores which demands good staff communication and organization so that they would be able to readily respond on all challenges during working period.

Our CAP.CAP software solution enables the best event overview and reliable information flow through which communication is organized from one central place. The system provides more efficient and faster information flow, easily creating messages that in a brief period transmits important information to all employees or selected groups. One unique message can simultaneously be sent as SMS, e-mail or dispatched through a smartphone application. Once created, this message stays logged in the system and, if necessary, it can be checked for any details related to a message in every moment.  Additional value of CAP.CAP system is a two-way communication so that message recipient becomes active participant of the event.

Employee in the information center will send only one message through CAP.CAP system that will notify all staff in the shopping center such as: notification on electrical power outage, when the supply will be reestablished and provide with instructions that the devices need to be shut off in advance, or which activities should be taken. All employees will receive SMS with detailed information on their mobile phones and smartphones so that they can immediately proceed with the given instructions. The message can contain a document or photo attached, which is simply opened by a single click to view more details.   Within the message there is possibility to add a link that leads recipient for additional information. Employees can respond to the received message and give back information of situation development, or to confirm that some activity has been successfully performed.

CAP.CAP system ensures that sent information is authentic and accurate. Only authorized person can create message that is fast and secure, protected from unauthorized intrusion into the system.

If you wish to inform your employees in shopping center on extraordinary situation, inspection, meeting, new legal regulations or promotional activities, this CAP.CAP system ensures fast, simple and secure transfer of the message. The system serves as a support for more efficient communication with employees, better team organization and at the same time raises the level of security for employees and visitors of the shopping center.

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Missing child in a tourist resort

Tourist resort contains various facilities like hotels, camps, apartments, beaches, pools, recreational and...

Tourist resort contains various facilities like hotels, camps, apartments, beaches, pools, recreational and sporting areas etc. During a tourist season there are large number of tourists and visitors who often come from different countries and speak different languages. Central security service is responsible for maintaining safety and security of the tourists, staff and property. Locally installed CAP.CAP instance is accessible to operators and security officers. It connects all staff working in the resort: lifeguards, security officers, receptionists, maids, bartenders, waiters, staff working in shops, bars, sporting and recreational centers. Connected staff use mobile phones for communication, and do not require special equipment or education for using the system.

In situation where resort capacity is full of tourists, it can easily happen that parents lose track of their child and cannot find it. Such parents, in highly stressed situation, approach resort staff who gets them in contact with responsible security officer. The officer requests information about the child, such as name, age, worn clothes, spoken language, place where they lost their child and picture of the child (typically provided as digital photo from mobile phone).

Based on gathered information, security officer uses CAP.CAP to generate message about missing child, which is automatically translated into targeted languages, adds child’s photo and forwards from official computer the alert to all resort staff members through SMS and e-mail. In few seconds all connected personnel receives an alert about missing child and the search can start immediately on the whole areas where resort staff is present.

In this way, CAP.CAP application ensured fast dispatch of a complete message with child photo so that the staff in tourist resort can contact to the central security service if they see child similar to distributed photo. Parents are immediately notified on possible location, while staff member can follow instructions and approach the missing child, communicating the basic information on the language that child understands, even if staff member does not understand or speak that language. A result is solved crisis situation in a matter of minutes.

According to newest research, safety has the major effect on attractiveness of any location in the global tourist market, and as such became a major criterion for choosing a vacation destination. Due to capability to establish simple, fast and precise communication channel, CAP.CAP represents important tool to increase overall safety and security of tourist destinations.

Read

Embankment breach alert and evacuation instructions

Settlements along rivers are potentially threatened by possible embankment breaches and flood risk. In this...

Settlements along rivers are potentially threatened by possible embankment breaches and flood risk. In this situation rapid notification system plays a major role in saving lives and property. CAP.CAP system is introduced by the security operation center in the local community. When authorized institutions receive notice of rising water wave or alert from person in charge to check protective embankment, then authorized personnel in security operation center sends in a short period through CAP.CAP application a private alert message containing warning text, marked affected area, takes a picture of the embankment and exact location to emergency operation center.  Also, he chooses type of communication channels to dispatch the message. This alert is received by security operations center, which notifies security officers in the area and issues a public alert that is disseminated to affected population. Private alerts are dispatched through e-mail and SMS alert mechanisms, while public alerts are sent though e-mails, Twitter, Facebook and public web sites.

Officials and residents of the affected settlements are notified in a short period with accurate alert message on flood risk containing exact location of the breach, affected areas and evacuation instructions. Dispatch through voice message is avoided in this way. Also, notification period is reduced from one hour to one minute.  Alerted officials on the ground can quickly send feedback on the changes as the situation evolves. Communication uses normal mobile handsets, which enables rapid inclusion of volunteers, rescue and emergency officers from other areas that do not possess or are trained with special radio equipment.

In this situation CAP.CAP achieves the best result mainly due to possibility to exchange text messages and graphical information in short period, which provides just-in-time information about an imminent danger and instructions how to react. The information is not transmitted through voice, and thus quality and speed of communication is highly improved. Users of the system do not need special computer training. As accidents happen when least expected, secure and reliable multimedia communication tool is of great importance. It is crucial to be able to communicate the exact location of the threat.

Read

Firefighting notifications and coordination

unpredictable expansion which require quick and effective coordination of professional troops, volunteer fi...

unpredictable expansion which require quick and effective coordination of professional troops, volunteer firefighters, vulnerable population and visitors in the affected area.

In such chaotic circumstances, professional firefighters often cannot effective and on time cover wider area. On the other way, local population and volunteers might not have adequate equipment, training and means of communication to include them fast in the intervention before professional units can be engaged. Using CAP.CAP system operations center can alert and coordinate the voluntary firefighters and professional troops, speed up dispatch of information transfer between improvised teams formed on the ground. By submitting graphic instructions on equipment handling, behavioral and communication protocols to volunteers it reduces the possibility of injury to non-professional participants engaged in the situation. Using the correct positioning and Geo-mapping professional troops are getting a far better ability to monitor the state of the fire even when sustained and prompt air surveillance is not available. Public warnings can be automatically translated into foreign languages, and tourist professionals in the field can transmit appropriate instructions to visitors even in cases where they are not familiar with foreign languages spoken by visitors.

In such situation CAP.CAP achieves the highest result due to possibility to add rapidly new contacts to the communication system according to situational developments in the field. Since mobile devices are used for communication, it does not require special equipment or training for members of ad-hoc teams. This allows establishment of an ad-hoc two-way communication between the teams on the field that previously were not organized properly. Transferring information in text messages, instructions, terrain maps greatly shortens notification time and improves information quality. Automatic translation into foreign languages raises the safety of tourists in the area.

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Features

Emergency notification can be easily and immediately sent to the unlimited number of recipients via many formats in communication channels.
Huge number of custom settings like alert text, logos, creation of recipient’s list, auxiliary pages, etc., can be tailored to suit your organization’s needs.
Available in English, French, German, Italian, Spanish and Croatian language. Application can be easily translated into additional languages.
One message is enough to alert large numbers of recipients.
CAP.CAP server configuration enables that single message can be sent through various communication tools: SMS, e-mail, RDS, public sirens, interruption of television or radio programs, marine radio, social networks and public portal.
Integrated Google translation tools can help the users to automatically translate alerts from their native language to other supported languages, increasing audience reach and speed of translation in critical situations. Written alert message can be translated into several languages with one click on the application and the message is understandable to recipients of different languages.
CAP.CAP available in standard web browser. Installation and configuration of the system is easy and quick and doesn’t require extra time, knowledge or special license.
CAP.CAP integrates widely used Google Maps for producing interactive geo-related content in a visual manner for the area on which the message is applied.
Options to distribute alerts easy and quick through social medias such as Facebook and Twitter, publicly available to all users. One click is enough for message dispatch.
Intuitive and responsive design enables simple usage and view of wide-variety of desktops, tablets, Smart TVs and smartphones.
Access to the system is protected by using HTTPS/SSL encryption for data communication, support for PKI and digital signatures using built-in or external certificate authority. The message is complete and immutable and can be easily authenticated.
In high availability configuration, CAP.CAP servers can be distributed in independent data centers or clouds, providing resiliency against network outages.

How it works?

CAP.CAP consists of web based services providing intuitive user interface to authorized users only who create warning messages and send it through multiple channels to defined recipients. Application is suitable for alerts, warnings and notifications managed from one place and integrated with all warning methods supported by Common Alerting Protocol (CAP). Streamlined alert editor in just three steps enables quick entry of all CAP relevant information, such as defined area and other parameters on which the alert is applied, as well as selection of distribution channels through which the message in delivered to defined recipients.

For private and restricted alerts, direct two-way communication with connected recipients enables fast feedback information using mobile devices.

Main purpose of this solution is fast and reliable dissemination of alerts, warnings and notifications from one focal point integrated with all available alerting mechanisms using OASIS CAP v1.2 protocol. Typical dissemination methods are: web site publishing, SMS, e-mail, RDS receivers, public sirens, TV or Radio interrupts, Marine Radio broadcasts, social network publishing. All public warnings and notifications are automatically published on public web sites.

Technical infrastructure

Dissemination methods

Demo

Request presentation or demo

Feel free to contact us with additional questions. Do you want presentation or demo? Are you interested in technical details? Send us e-mail skype message or just call. We will be happy to answer you and provide you more details about CAP.CAP solution and advantages.

OptimIT Ltd

OptimIT Ltd
Planinska 13a, HR-10000 Zagreb, Croatia

t. +385 (0)1 78 97 301

capcap@optimit.hr

Damir Kovačić
damir_kovacic

OptimIT – About us

We represent successful Croatian IT company that is present over 15 year on domestic and international market. Our core business is developing software solutions based on Java platform and open source technologies. We design and develop new solutions and make upgrades on existing solutions.

All our projects are created and customized to the client’s specific needs and the requirements of business environment. We utilize and apply effective methodologies and best practices from our experience and the most advanced cutting-edge technology.

Our specialized and expert knowledge produces additional value to our products and services. We offer   integrated solutions based on the “turnkey” approach.

Main areas of our expertise are document management and project management systems, content management systems and complex portals, e-commerce solutions for safe “online” shopping (web shop) and electronic data exchange through EDInet services.

For more details:
www.optimit.hr